Call tracker hq

CallTrackerHQ FAQs

Calls from potential new patients are like gold to a dental practice. Converting these inquiries into patients is one of the most important things a dental practice can do to grow their business.

Did you know … increasing the call conversion rate by just a few percent can have an enormous difference to the running of a dental practice. Over the course of a year, an optimised call conversion process could result in literally hundreds of thousands of dollars of extra business for the practice.

The reality is that most dental practices have no idea at what rate they are converting inquiries into patients. Even capturing 80% of this call conversion data is better than capturing 0%.

You can always go back and enter the result of a phone call after the event. But if the occasional call is not recorded, this is not the end of the world. CallTrackerHQ is about understanding the call trends across an extended period.

Adding the results of one call into CallTrackerHQ is very quick – around 5-10 seconds.

To get you started, we’ve tried to cover off a wide range of the possible referral sources. However, removing them from the Data Entry page is simple.

Just visit the Set Up page and untick any options that don’t apply at your practice.  On that same page, you can also add extra options that aren’t on the list.

Yes, there is no problem having multiple computers logged in at the same time with the same login details. This way, all your data will be added together.

Visit the Results page, and you can look at the data as a table or as graphs. This page also allows you to look at data from previous months.

In a future version of CallTrackerHQ, you will be able to receive a weekly or monthly report of the data by email.