Online Live Session Recordings

Missed past Live Sessions? Simply click on the card below and access the recording.

Week of 10th October 2022
Special Guest, Charles Kovess

Live Session #1

The 17 Steps to Discover Your Passion – see below.

17-KEY-STEPS-KOVESS-ON-DISCOVERING-YOUR-PASSION-17.pdf

The 7 Strategies for Passionate Performance – watch the following presentation that was recorded in December 202. WATCH HERE
 
The Charles Kovess Show – episode 127 – How to change the habit of being yourself! – WATCH HERE
 
If you want to contact Charles, his email address is charles@kovess.com
Charles’ websites are: 
 

Week of 26th September 2022
Achieving Success as a Practice Manager: Session 4

See the following link to the recording of the Live Session and also additional links we mentioned during the session.
 
 
 
LISTEN to the following podcast episodes with Carmel and Belinda of The Proven Group via the following links:

Week of 26th September 2022
Achieving Success as a Practice Manager: Session 4

Week of 19th September 2022
Achieving Success as a Practice Manager: Session 3

Live Session #2
NO LIVE SESSION DUE TO NATIONAL DAY OF MOURNING

Week of 12th September 2022
Achieving Success as a Practice Manager: Session 2

Week of 5th September 2022
Achieving Success as a Practice Manager: Session 1

Week of 5th September 2022
Achieving Success as a Practice Manager: Session 1

Week of 29th August 2022
Leadership: Thinking like a business owner

Week of 22nd August 2022
Leadership Resilience

Week of 15th August 2022
Leadership: Creating the Environment for Success

Week of 8th August 2022
Leadership types & values

Week of 1st August 2022
How to manage letting an employee go

Week of 25th July 2022
Onboarding New Staff

Week of 18th July 2022
Hiring Staff

Week of 11th July 2022
Performance Reviews

Week of 4th July 2022
Team Dysfunction

Week of 27th June 2022
Building a Successful Team

Week of 20th June 2022
Compliance

Week of 13th June 2022
Financial Reporting #3

Week of 6th June 2022
Financial Reporting #2

Week of 30th May 2022
Financial Reporting #1

Live Session #1

Live Session #2

Week of 23rd May 2022
Patient Management
Re-engaging Inactive Patients

Live Session #1
Live Session #2

Week of 16th May 2022
Patient Management
Managing Difficult Patients

Live Session #1

Live Session #2

Week of 9th May 2022
Patient Management
Keeping Great Patients

Live Session #1
Live Session #2

Week of 2nd May 2022
Patient Management
Patient Attraction

Live Session #1

Live Session #2

Live Session #3

Week of 25th April 2022
Patient Management
Patient Engagement

Live Session #1

Live Session #2
Live Session #3

Week of 18th April 2022
Reception Operations - Appointment Book Management

Live Session #1

Live Session #2

Live Session #3

Week of 11th April 2022
Reception Operations - Patient Management Part 3 -
Incomplete Treatment List Management

Live Session #1
Live Session #2
Live Session #3
GOOD FRIDAY
NO LIVE SESSION

Week of 4th April 2022
Reception Operations - Patient Management Part2 - Converting
New Callers Into Appointments

Live Session #1

Live Session #2

Live Session #3

Week of 28th March 2022
Reception Operations - Patient Management Part 1
Managing Broken Appts

Live Session #1
Live Session #2

Live Session #3

Week of 21st March 2022
Reception Operations Part 4 - Organisation Skills

Live Session #1

Live Session #2
Live Session #3

Week of 14th March 2022
Reception Operations Part 3 - Multi-Tasking

Live Session #1
Live Session #2

Live Session #3

Week of 7th March 2022
Reception Operations Part 2 - Time Management

Live Session #2
Live Session #3

Week of 28th February 2022
Reception Operations Part 1 - Communication

Live Session #1

Live Session #2
Live Session #3

Week of 21st February 2022
Systems Part 2

Live Session #1
Live Session #2

Live Session #3

Week of 14th February 2022
Systems Part 1

Live Session #1

Live Session #2

Live Session #3

Week of 7th February 2022
Goals Achievement Part 4

Live Session #1

Live Session #2
Live Session #3

Week of 31st January 2022
Goals Achievement Part 3

Live Session #1

Live Session #2
Live Session #3

Week of 24th January, 2022
Goals Achievement Part 2

Live Session #1
Live Session #2

Live Session #3

Week of 17th January 2022
Goals Achievement Part 1

Live Session #1
Live Session #2
Live Session #3

Week of 10th January 2022
Foundational Concepts Part 2

Live Session #1
Live Session #2

Live Session #3

Week of 13th December 2021
Foundational Concepts

Live Session #1
Live Session #2

Live Session #3

During this Live Session, we mentioned a podcast episode of a conversation between Julie and her colleague of years ago, Meg. The conversation is about micromanagement.

GO HERE TO LISTEN

Also, see below for The Club ‘Lunch & Learn’ about how to determine your range of hourly rate to offer candidates for a position in your practice.  See below for the presentation.

During this Live Session, the following were mentioned…

Employee Hire & On-boarding Process.pdf

Then Julie Parker Practice Success Podcast episodes on:

Micromanagement and The consumables ordering system, Invedent

Week of 6th December 2021
Understanding How We Learn & Grow

Live Session #1
Live Session #2
Live Session #3

During this Live Session, Julie mentions The Johari Window and a podcast episode that speaks to this topic. See below for that episode.