Dental Practice Management Program
Tier 2 Enrolment
Group support
About this program
Dental Business Mastery is the collaboration of two Dental Practice Management Consultants. Ameena Basile of Dental Management Expertise and Julie Parker of Julie Parker Practice Success.
Ameena and Julie have both spent their entire careers working in dental practices. They each have a long history in the role of Practice Manager and have a combined 15 years of experience as Dental Practice Management Consultants.
Ameena and Julie saw the need for a dental-specific training program that coaches Dental Practice Managers and Practice Owners in the daily operations that are unique to the dental practice industry.
Social proof: testimonials
"This program has been excellent and inspiring. The presenters are knowledgeable and friendly - giving lots of tips in addition to the course information. The member's website is easy to use and full of extra information. It allows you to review the live sessions and access all assignments and course information. I highly recommend this course to Practice Managers, Practice Owners and those who aspire to be PMs or Owners."
Dr Trevor BaretDentist 
"I have only just stepped into the role of Practice Manager and really didn't know that much about the role. This course has helped me so much. Great lessons and Ameena and Julie are great."
Alison ByrnesPractice Manager
"I wish this course was available when I first bought my practice. Julie and Ameena have been so helpful. The course content is exactly what I need to know and the support I receive is excellent. I am happy to recommend this course."
AanyaPractice Owner
"Thoroughly enjoying the course. Very flexible. Offers various live sessions or pre-recordings of lessons, to catch up in my own time. The course incorporates 'sprints' into the live sessions. These are short blocks/time periods where you work individually (offline) and focus on a task to complete. Whether that be course work or a personal task. Fabulous idea! I find it easier to focus, feel more productive and once again flexible options! Modules within the course are informative, relatable and easy to learn. The presenters (Julie and Ameena) are friendly and always there for additional support. Having other students involved within the live sessions also enables me to gain further insight into how other practices are run or more importantly additional helpful handy tips!"
KylaPractice Manager
"Really enjoying the program so far, the content is very informative. Julie and Ameena are so down to earth and really know their stuff! There are also so many great suggestions and tips that are very helpful. This course will hopefully set me up with all of the knowledge I need to be a great Practice Manager."
ToniPractice Manager
"The Dental Business Mastery Dental Practice Management program has been an excellent opportunity to formalize my on the job experience as a Practice Manager. Julie and Ameena's years of on the ground expertise, both in the clinical setting, and as educators, makes the learning process relevant and easy to follow. The topics have been developed to take the participant on a journey through the role of Practice Manager in a highly functioning dental practice, and I couldn't recommend this course more highly. The interactive nature of the sessions between both the hosts and participants, also allows for further learning opportunities that is incredibly worthwhile and beneficial."
Ainsley BennellPractice Manager
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Program Details
WHO IS IT FOR?
The program is designed for any team member or practice owner who is involved in the management of a dental practice.
Aspiring receptionists, current Practice Managers and dental practice owners will all gain enormous value from this program.
DELIVERY
Participation in the program is online.
Students in Tier 2 and 3 can join fellow students at the weekly Live Sessions, facilitated by Julie and Ameena and be stepped through the program week by week.
Alternatively, progress at your own pace without attending the Live Sessions, using the course content alone.
All content is housed in your own dashboard and you can move back over lessons at any time.
LENGTH
The Live Session Program is a 10-month process.
However, students can elect to take a shorter or longer period of time to complete when they choose to progress at their own pace.
PRICE
The cost of the Program is $3,997 plus GST.
Students are welcome to pay for the program in 10 x monthly instalments of $457 plus GST.
Additional team members from the same practice location can enrol for the reduced enrolment of $1,297 plus GST and are also welcome to pay in 10 x monthly instalments of $149 plus GST.
SUPPORT
Ameena and Julie are available for phone calls and emails for students in Tiers 1 and 2 for the duration of the Program.
Tier 3 students can book online Lesson Sessions when they need personalised assistance.
All students can also ask for support and gain feedback from each other through our group communication tool.
RECOGNITION
Completion of the program will result in the awarding of the Dental Business Mastery Dental Practice Management Program Certificate for all successful Tier 2 and 3 students.
Topics covered in the program
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FOUNDATIONAL CONCEPTS
Vision, values and purpose of your practice. -
TEAM
Culture, communication, behaviours and skills-development. -
SYSTEMS
Policies, patient care, team interactions, digital Practice Manual. -
PATIENT CARE
Customer service, patient communication, engagement in their treatment plans, complaint management. -
RECEPTION OPERATIONS
Telephone skills, rapport-building, time and task management, appointment book management. -
LEADERSHIP
Principles, values, team motivation, self-awareness, building respect and authority. -
COMPLIANCE
Privacy, governing bodies, guidelines, registrations, licences. -
GOALS
Identifying goals, planning for goals-achievement, tracking key performance indicators, reporting to superiors. -
FINANCIAL REPORTS
Generation and analysis of reports, communicating with accountants and bookkeepers. -
HUMAN RESOURCES
Staff contracts, FairWork compliance, creating safe and supportive work environment.
Join any time and start your learning journey
FAQ
Enrolment is per student, but after the initial enrolment, additional enrolments from within your practice are heavily discounted. See our pricing schedule for details.
There are many benefits to attending the Live Online Sessions, however, that can be difficult for some students. For this reason, the Live Sessions are recorded and made available to all students.
Students can choose which of two sessions to attend each week.
The two choices are (Melb time):
– Mondays 9am-11am
– Thursdays 7pm-9pm
The same lesson is delivered at each of the Live Sessions in any given week.
All Live Sessions are recorded and loaded to your student dashboard for anytime-access.
Instructors
Ameena Basile
Ameena is a practice management specialist in the dental industry. She has been working in dental practices for 20+ years, initially as a dental nurse and receptionist. Her enthusiasm for Practice Management was driven by observing the poor business acumen of her father who was a very successful medical GP who died at 57 years old with little to show financially after 35 odd years of running a very busy private practice.
Ameena has spent much of her career mentoring & coaching practices to reach their full business potential. She has a passion for helping dentists manage the production capacity versus the ever-increasing expenditure in a dental practice and all the things that happen in between to gain a successful outcome doing what you love with a happy, supportive, motivated team.
Ameena’s consulting website is: https://dentalmanagementexpertise.com.au/
Julie Parker
Julie has worked in practices since the 1980s and was the first non-dentist to own a dental practice in Australia.
After successfully managing her practice for a decade, Julie became a consultant in 2014 to help other dental practices achieve their goals. Over that time, Julie has become a mentor and coach, assisting team members and practices to achieve constant and neverending improvement.
Julie’s consulting website is: https://julieparkerpracticesuccess.com/Enrolment Options
There are three tiers of student enrolment.
Select the tier that suits you.
| TIER 1 | TIER 2 | TIER 3 | |
| Self-directed study |  |
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| Online Resources Page | |
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| 1-year access to course material | |
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| Weekly Live Sessions | |
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| Support via telephone | |
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| Assignment Assessments | |
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| Certificate of Completion | |
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| 2-year access to course material | |
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| 1 on 1 Coaching Sessions | |
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| 6-week Rapid Growth Program | |
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| 60-minute Practice Assessment Session | |
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| Quarterly Mastermind meetings | |
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| Lifetime access to course material | |
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| Enrolment | $1,997 | $3,997 | $17,997 |
| Additional team member enrolment | $798 | $1,279 | FREE |
(Above prices do not include GST)
Enrolment
Enrol with either a one-off payment of $3,997 plus GST = $4,396.70
or
10 x monthly payments of $457 plus GST = $502.70
$3,997
Regular price plus GST
12 x $399
Pay monthly